Privacy & Data Protection

OK Play Privacy Policy – Your data is completely safe with us

OK Play believes your personal data belongs to you. We are fully transparent about what data we collect, how we store it, and how it is used β€” everything is laid out here.

Last updated: January 2026

In short: OK Play never sells your data. This policy is straightforward about exactly what we do β€” and don't do β€” with your information.

1

Introduction and scope of the Privacy Policy

This Privacy Policy applies to all services operated under the OK Play platform β€” including the website (okplay.fyi) and mobile app. By registering or using OK Play's services, you agree to this policy.

OK Play places the highest priority on protecting the personal data of its Bangladeshi users. All data is processed in accordance with international data protection standards and the regulations of the CuraΓ§ao Gaming License.

Your information will not be used beyond what is stated in this policy. You will be notified in advance of any changes.

2

What data we collect

OK Play only collects information that is genuinely required to deliver its services. Collecting unnecessary data is against our policy.

Data type Example Collected
Identity Full name, date of birth, NID number
Contact information Mobile number, email address
Financial Information BKash/Nagad number, bank account
Usage data Login times, betting history
Device information IP address, browser type
Location Data Precise GPS location
Third-party social data Facebook/Google profile

As part of the KYC process, a copy of your National ID or passport will be requested. These documents are used solely for identity verification and are stored on secure servers.

3

Purpose and use of data collection

OK Play uses your data for specific purposes and only for those purposes. Each use is clearly outlined below:

  • Account Management: To verify registration, login, and keep your account secure.
  • Payment processing: Financial information is used to process deposits and complete withdrawals.
  • KYC & Age Verification: To comply with legal obligations and protect minors.
  • Customer support: Your contact details are used to handle support queries and process complaints.
  • Fraud prevention: Data is analyzed to detect suspicious transactions and prevent money laundering.
  • Service improvement: Usage data is analyzed to improve and enhance your platform experience.
  • Relevant communications: To inform you of new offers or important updates (you can opt out at any time).

OK Play never sells your data to advertising companies or uses it for profiling.

4

Data Storage & Technical Security

OK Play's servers are housed in internationally certified data centers. The following security technologies are applied to all stored data:

  • 256-bit SSL/TLS Encryption: All data transmitted between your browser or app and our servers is encrypted.
  • AES-256 data encryption: Stored data, particularly financial and identity-related information, is kept in encrypted form.
  • Two-factor authentication (2FA): OTP-based verification to prevent unauthorized access to your account.
  • Regular security audits: An independent third-party team audits the system annually.

How long your data is retained: Data for active accounts is kept for the entire duration the account remains open. After account closure, certain data may be retained for up to 5 years to meet legal obligations.

OK Play will never ask for your account password. If anyone requests your password, it's a scam β€” report it immediately to [email protected].

5

Sharing Information with Third Parties

OK Play does not sell or rent your data. However, in limited circumstances, data may be shared with third parties:

  • Payment Providers: Relevant financial details are shared with bKash, Nagad, Rocket, and banks solely to process transactions.
  • Game provider: Game companies such as Pragmatic Play or Evolution Gaming receive limited session data β€” solely for the purpose of running the games.
  • Regulatory authority: Information may need to be disclosed to licensing authorities or in response to legal requirements.
  • Fraud prevention agencies: Information may be shared with industry verification bodies to prevent money laundering and fraud.

Outside of these cases, OK Play does not share your data with third parties for any other purpose. All third-party agreements include mandatory data protection clauses.

6

Cookie & Tracking Technology Policy

OK Play's website and app use cookies β€” small data files stored in your browser that help make the site easier to use.

Cookies can be managed at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

7

Your Data Rights

If you have an OK Play account, you have certain rights over your personal data. To exercise any of these rights, write to us at [email protected].

Right to access data

To view the data OK Play holds about you, submit a request. You will be notified within 30 days.

Right to Rectification

To correct inaccurate or outdated information, contact support. It will be updated promptly after verification.

Right to Erasure

After your account is closed, you may request deletion of your data within the limits permitted by law.

Right to object to processing

You have the right to opt out of marketing communications or object to specific uses of your data.

Right to Data Portability

You may request your data in a downloadable format.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily suspended.

8

Protection of minors' data

OK Play is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

Age verification is mandatory at registration. If it is subsequently found that a user is under 18, the account will be immediately closed and all collected data will be deleted.

If you believe your child is using OK Play, please contact us immediately at [email protected].

9

Privacy Policy Changes

OK Play may update this Privacy Policy from time to time β€” due to regulatory changes, new services, or technology improvements. When changes are made:

  • You will be notified in advance at your registered email address.
  • Will be displayed in platform notifications.
  • The "Last Updated" date at the top of this page will be changed accordingly.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. For significant changes, active consent from users may be sought.

10

Privacy Contact

If you have any questions, concerns, or complaints about how your data is handled, please contact us directly. OK Play takes all privacy-related inquiries seriously.

  • Email: [email protected]
  • Live chat: Log in to OK Play and chat with us anytime
  • Response time: Typically within 24–48 hours

If your complaint cannot be resolved through OK Play, you have the right to escalate it to the CuraΓ§ao Gaming Licensing Authority.

How OK Play protects your privacy

Your data is protected on two fronts β€” technology and policy

256-bit SSL Encryption

Bank-grade encryption on every connection. Your data cannot be intercepted in transit.

Your Data Is Never Sold

OK Play never sells your personal information to advertisers or any third parties.

OTP-based verification

OTP verification on logins and transactions blocks unauthorized access. Your account belongs to you alone.

Regular Security Audits

At least once a year, an independent third-party team audits OK Play's systems to identify potential vulnerabilities.

Minimal data collection

OK Play only requests information that is genuinely necessary to provide its services. We do not collect data we don't need.

You're in Control

From your account settings, you can turn off marketing communications, view your data, or request its deletion β€” all in your hands.

FAQ

To withdraw from OK Play, log in to your account, go to the Wallet section, and select "Withdrawal" or "Cash Out". Choose your payment method (bKash, Nagad, Rocket, or bank transfer), enter the amount, and confirm with an OTP. For KYC-verified accounts, bKash and Nagad withdrawals typically arrive within 5–15 minutes, Rocket within 10–25 minutes, and bank transfers within 1–6 hours. OK Play charges no withdrawal fees. If you haven't completed KYC verification before your first withdrawal, you'll need to do so first β€” the process takes 24–48 hours.

OK Play regularly hosts tournaments and leaderboard competitions. Any verified account holder can generally participate β€” no separate registration required. Placing bets on designated games or markets during a tournament earns you points, which determine your leaderboard position. Top-ranked players receive prizes at the end of the tournament period. Each tournament has its own rules β€” minimum bet amounts, eligible games, and prize structures are detailed on the promotions page. Bets placed with bonus funds typically do not count toward leaderboard points unless explicitly stated.

Play with peace of mind β€” your data is completely secure with OK Play

Sign up with OK Play today and enjoy a secure betting experience with full privacy assurance.

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